At Viiru Holdings (“we,” “our,” “company”), accessible via www.viiru.com (the “Website”), your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you engage with our Website, our mobile applications—including AI-powered productivity, learning, and wellness tools—and all related services (collectively, the “Services”).

We are committed to handling your personal information with transparency, accountability, and in compliance with international data protection regulations, such as GDPR, CCPA, and other relevant laws.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Services.

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1. Scope of this Policy

This Privacy Policy applies to all users and visitors of Viiru Holdings’ Services, regardless of location. It governs:
• How we collect data, directly or indirectly
• How we process and use personal and non-personal information
• The rights and controls that users have regarding their data
• The security practices we employ to protect sensitive information

This Policy covers all platforms owned or operated by Viiru Holdings.

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2. Information We Collect

2.1 Personal Information You Provide

When you sign up, subscribe, or interact with our Services, we may collect:
• Full name, username, or profile name
• Email address, phone number, and contact details
• Billing and payment information (for subscription management)
• Account credentials (securely stored and encrypted)
• Business or professional details (where applicable)

2.2 Information Collected Automatically

When you access or use our Services, we may automatically collect:
• Device type, operating system, and browser details
• IP address and general location data
• Date, time, and duration of interactions
• Log files, crash reports, and system activity
• Cookies, pixels, and tracking technologies for analytics and performance

2.3 Information from Third Parties

We may collect information from trusted third-party sources for legitimate purposes, including:
• Payment processors for billing verification
• Marketing and analytics partners for improving user experience

Note: We do not share or sell your personal data to third parties for unrelated purposes.

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3. How We Use Collected Information

We use collected information for legitimate business purposes, including:
• Service Delivery – Creating, maintaining, and improving user accounts and access to our applications
• Subscription Management – Processing payments, renewals, or cancellations
• Customer Support – Responding to inquiries, requests, or troubleshooting issues
• Service Enhancement – Monitoring usage patterns, improving functionality, and tailoring user experiences
• Compliance & Legal Obligations – Ensuring adherence to laws, fraud detection, and risk management
• Marketing & Communication – Sending newsletters, promotions, and updates (subject to opt-in preferences)

We do not use your information for unrelated purposes without your consent.

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4. Sharing and Disclosure of Information

4.1 Service Providers and Partners

We may share data with trusted third-party vendors performing functions on our behalf, including:
• Cloud hosting and storage providers
• Payment processors and billing platforms
• Customer support and CRM solutions
• Marketing, analytics, and advertising platforms

These partners are contractually obligated to maintain confidentiality and security.

4.2 Legal Compliance and Protection

We may disclose personal data as required by law or legal processes, including:
• Court orders or regulatory investigations
• Protecting the rights, safety, or property of Viiru Holdings, our users, or the public
• Preventing fraudulent activities or enforcing our Terms of Service

4.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction. Users will be notified via email or prominent website notice.

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5. Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined, unless longer retention is required by law.
• Account Data: Retained for the lifetime of your account and deleted within 90 days after closure
• Payment Data: Maintained for auditing and compliance for a minimum of 7 years
• Usage Data: Stored in aggregated or anonymized form for analytics, improvement, and security monitoring

Users may request deletion of their data at any time (see Section 7).

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6. Data Security

We implement technical, administrative, and physical safeguards to protect your information, including:
• End-to-end encryption for sensitive data
• Firewalls, intrusion detection, and malware prevention
• Regular penetration testing and third-party audits
• Role-based access controls for internal staff
• Secure data centers with restricted access

Despite efforts, no method of electronic storage is 100% secure; we continuously improve safeguards.

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7. User Rights

Depending on your location (e.g., GDPR, CCPA), you may have rights including:
• Access to your personal data
• Rectification of inaccurate or incomplete data
• Erasure (deletion) of your personal data
• Restricting processing
• Data portability
• Withdrawing consent at any time
• Objecting to processing for marketing or legitimate interests

To exercise these rights, contact privacy@viiru.com. Requests are answered within legally mandated timeframes.

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8. Cookies and Tracking

We use cookies and similar technologies to:
• Authenticate users and secure sessions
• Remember user preferences
• Analyze traffic and performance
• Provide relevant promotional content (where permitted)

Users can manage or disable cookies via browser settings. Disabling may affect functionality.

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9. International Data Transfers

Viiru Holdings operates globally; data may be processed outside your country.
We ensure compliance with data protection laws using:
• Standard contractual clauses (SCCs)
• Adequacy decisions by authorities
• Binding corporate rules or equivalent safeguards

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10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect law changes, business practices, or Services.
Updates will be posted with a revised “Last Updated” date.
Significant changes will be communicated via:
• Prominent website notice
• Email to registered users

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11. Contact Information

For questions, concerns, or data requests:

Email: privacy@viiru.com
Phone: +44 203 769 1841
Address: 52 Jermyn Street, St. James’s, London, SW1Y 6LX, UK
Data Protection Officer (DPO): privacy@viiru.com

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12. Final Statement

By using Viiru Holdings’ Services, including www.viiru.com and our AI, productivity, and learning applications, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.